I first experienced the benefits of ARIS while working for my previous employer. When I switched companies, there was such a striking difference in the AR management systems between the two that I immediately began soliciting our senior management team to transition to ARIS. They finally agreed and I am most grateful for that decision.
ARIS is user friendly and is extremely easy to navigate. It allows our collections team to maximize efficiency and effectiveness. Another major benefit is its management reporting capabilities. Management reports are customized to my specific needs and run daily on a scheduler, which has saved me countless hours of running reports and manipulating spreadsheet data in our old system. Finally, and maybe most importantly in some respects, our collectors love it. Hence, managing the “change process” was relatively easy because the new system far surpassed the old.
Manager, Credit & Collections
Stratosphere Quality, LLC
Berger Transfer has used LSI for over 7 years and is very pleased with our results. Within 2 years, our % of AR $ > 60 days dropped by more than one third, and today is well under half of the beginning %.
Our improved collections has greatly increased our cash flow and reduced bad debt expense. Today, LSI is an integrated part of Berger’s team, collecting AR daily and holding biweekly meetings with our Branch offices to review collection statuses. In addition, the ARIS system is great, as it is easy to use, has all the AR details we need, and provides key analytics on customer payment trends.
Tom Boehme, CFO
LSIsource is located in Fort Wayne, Indiana. That means midwestern people with midwestern values representing your company. Our services are always customer service oriented and professional as we understand the value of repeat business and long term relationships with customers.
Recent Short Term Client
In December of 2011, this small moving company joined LSIsource because their cash flow was slow, the economy was still tough and the majority of their accounts receivable balances were too old to be used as collateral for a credit line loan. The average invoice was open for 95 days from the billing date although their credit terms were 21 days. Going into the off-season, they needed fast cash, a focused collection staff, but also needed to eliminate costs.
At the end of September, the average invoice age is 18 days. That’s 77 day reduction in less than 1 year.
Bottom-line: Full LSIsource outsourcing was the solution. By outsourcing they reduced expenses associated with staffing, increased cash flow and were in a position to qualify for a credit line at a lower interest rate. This process allows them to focus on their core business – moving, while we focus on our core business – collections.
The graph below tracks the average number of days an invoice remains open from the billing date.